Over the years, we’ve rebranded dozens of restaurants and hospitality businesses, helping owners to rejuvenate tired designs and stories and helping their businesses appeal to new customers.
In some cases, a rebrand helps a restaurant to increase its prices; in others, it’s about returning to profitability and growth.
Signs it’s time for rebranding a restaurant
Your concept has shifted (new chef, cuisine, service model, or audience)
Your brand aesthetic feels dated or inconsistent across menus, signage, socials and your restaurant’s website
You’re opening other locations and need a scalable brand to appeal to landlords and investors
Sales are flat, and you need sharper differentiation
Your reviews praise the food/service but the brand doesn’t communicate quality
The owner generally knows when it’s time – trust your instinct!
Rebranding a Restaurant
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What Rebranding a Restaurant Includes
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✳︎ What Rebranding a Restaurant Includes ✳︎
1.Brand strategy & positioning
We start by understanding why you need a rebrand, what needs to stay and what needs to be developed. At this stage we are also defining your target markets, identifying why you’re different, what you stand for and how you should sound.
2. Brand Stories
We work on brand stories which combine the ethos of the restaurant, the influences of the food, positioning and create messaging which resonates with your target markets.
3. Visual Identity Refresh or Redesign
This is where our design team get to work redesigning your logo, colour palette and fonts.
4. Brand Touchpoints
We then design all the various point of sale materials such as menus, packaging, posters, signage and the restaurant’s website.
Our Approach
STEP 1 — Audit & insights
Analysis of online reviews, competitor analysis and brand design review.
STEP 2 — Strategy sprint
Positioning, brand pillars, personality and messaging.
STEP 3 — Creative direction
Creation of moodboards signalling different aesthetic routes.
STEP 4 — Identity + key assets
Logo, system and the must-haves for launch: menu, drinks list, signage, social kit, website.
What you’ll get
Brand strategy doc: positioning, audience, differentiation, pillars
Messaging: tagline options, mission statement, brand tone of voice
Visual identity system: logo suite, colour palette, typography, image do’s and don’ts
Brand guidelines: everything in one place
Brand touchpoint designs: menus, drinks lists, posters, packaging, etc.
Social and marketing templates: launch posts, story frames, promos
Before/After Outcomes
What changes when you rebrand the right way
Clearer concept = faster “I get it” understanding
Higher perceived value (pricing power)
Better consistency across locations and channels
Stronger word-of-mouth because the story is easy to repeat
More aligned guests (and fewer “this wasn’t what I expected” moments)
Your Questions, Answered
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Essentially, a refresh keeps the same brand name and style of cuisine – improving the design, positioning and messaging. A full rebrand is a new name and direction, generally used when the restaurant has a bad reputation and poor online reviews.
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Not if you protect what they love and communicate what’s changing (and what isn’t). We plan the story and rollout to keep loyalty intact.
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Yes, to ensure brand consistency we design all brand touchpoints as part of the rebranding service.
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Most rebrands take around 3 months depending on how fast clients get back to us with information and feedback.
